Frequently Asked Questions
Everything you need to know about our sourcing, payments, logistics, and wholesale partnerships.
Al-Malik Textile provides wholesale delivery services across Garissa County, Wajir County, Mandera County, Isiolo County, Marsabit County, Tana River County, Mombasa County, and Mogadishu, as well as to retailers throughout Kenya. Regular partners benefit from priority processing and faster turnaround times.
Yes. Retail partners requiring specific styles, custom color ranges, or size assortments beyond our standard catalog can submit a special request. For commercially viable orders at scale, our sourcing team in Nairobi will arrange procurement and supply.
Standard wholesale orders are paid in advance. For established clients with a strong order history and a verified track record, we offer the flexibility to negotiate tailored payment arrangements directly with our management team on a case-by-case basis.
Every single shipment undergoes a thorough manual inspection before leaving our Mogadishu and Nairobi warehouses. In the unlikely event that items are damaged, defective, or missing upon delivery, Al-Malik Textile replaces them promptly in line with our quality assurance policy.
We supply both. In addition to finished women's garments and headwear (such as Xijaabo), we supply selected raw textile materials (such as Linen rolls and Chiffon fabrics) for retailers and businesses that customize, tailor, or manufacture their own clothing lines.
You can reach us directly by phone at our Kenya headquarters hotlines (+254 799 989 505 / +254 799 995 220), or submit the contact form on our website directly.